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FedChat

Introducing Fedhealth’s latest smart communication effort: a dedicated Instant Messenger (IM) channel. Member...

Free

Store review

Introducing Fedhealth’s latest smart communication effort: a dedicated Instant Messenger (IM) channel.

Members are now offered the convenience of being able to chat online, in real time, with a Fedhealth Contact Centre consultant at a time that suits them best.

The FedChat Instant Messenger (IM) Application is simple to use and provides a convenient and safe way to interact with Fedhealth Service Consultants.

As a Fedhealth member you’re offered the download FREE, with the ability to chat online, in real time, with a Fedhealth Customer Contact Centre consultant at a time that suits you best.

With the App you’re now able to:

Clarify simple enquiries without calls or emails to the Customer Contact Centre
Receive speedy resolution on your enquiries in real time
Receive IM messages instead of SMSs to improve accessibility
Make benefit-related enquiries quicker
Enjoy direct person-to-person communication.

Size

39.7 MB

Last update

June 13, 2020

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