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GreatCall Link

Being a Caregiver can feel overwhelming. GreatCall’s Link app is here to help. GreatCall Link is a free app t...

Free

Store review

Being a Caregiver can feel overwhelming. GreatCall’s Link app is here to help.

GreatCall Link is a free app that keeps you connected to family members or other loved ones with GreatCall devices.

Now you can check in whenever you want, from anywhere, without intrusion - helping your loved ones maintain the healthy, safe, and independent life they love.

Technical Help
Find answers to common questions in our FAQs. For additional assistance, tap ‘Contact Us’ from the Link dashboard or call (866) 393-0353.

Exclusive features help them stay independent and you feel reassured.

When the GreatCall Link app is connected with a Lively Mobile, Jitterbug phone, or Lively Wearable device, you’re able to access these app features:

Emergency Alerts
The Link app immediately sends notifications to your phone every time your loved one contacts GreatCall’s 5Star Urgent Response service. You’ll get information on the reason for the call and receive updates every 30 seconds until the issue has been resolved.

Location Information
When GPS is enabled on your loved one’s account, both you and first responders can see their GreatCall device location. In an emergency, this information can save critical minutes and seconds.

To maximize the battery performance of the GreatCall device, location information is updated once every 20 minutes, but you can always tap the "Update Location" button in the Link app to get the latest information.

Daily Updates
View at-a-glance daily and weekly updates on the Link app’s new dashboard. Your favorite Link features can also be accessed by scrolling through the dashboard.

Device Status
The Link app relies on your loved one’s GreatCall device so it is important to always keep it charged and powered on. The new dashboard displays device status and urgent battery alerts so you can help make sure your loved one stays connected to emergency help.

Caregiver Help
Let GreatCall help you navigate your caregiver journey with informative articles, advice and tips.

Personalization
Choose the alerts you want to receive. Save a photo and phone number of your loved one for when you want to get in touch with them quickly.

We want you to have a great app experience. If you have any questions about the new Link app or simply can’t find your favorite features, email us at linkhelp@greatcall.com and we’ll be glad to help.

http://www.greatcall.com/link

Store rating

4

out of

3895 reviews

Size

65.4 MB

Last update

July 6, 2020

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