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Desk.com

Whether you're on the road or just in the conference room, the Desk app will help you stay on top of customer ...

Free

Store review

Whether you're on the road or just in the conference room, the Desk app will help you stay on top of customer issues, collaborate with your team, and track and respond to cases. It's that easy and it's always safe and secure.

Use this completely redesigned Desk native app from your iPhone or iPad and never lose touch with your customers, even when you’re on the go.

Features:
Free app synced to your Desk site
Compatible with iPhone and iPad
View all of your customer inquiries
Check in on your support queues
Reply and resolve customer requests
Search for cases, companies or customers
Swipe to resolve cases
Add internal notes for only colleagues to see
Add quick replies and actions (called macros) to cases
Set case status and priority
Assign cases to agents and groups
Detailed customer information
Push notifications alert you about new cases

Store rating

1

out of

5 reviews

Size

34.6 MB

Last update

June 30, 2020

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