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PTC Servigistics Field Service

Instantly access PTC’s Servigistics Field Service directly from your iPad or iPhone. Regardless of whether yo...

Free

Store review

Instantly access PTC’s Servigistics Field Service directly from your iPad or iPhone. Regardless of whether you’re at a customer or traveling the world, Field Service Mobile gives you up-to-date visibility to your itinerary, jobs, products and parts - anytime, anywhere.

Key capabilities
Securely connect to Servigistics via mobile broadband or Wi-Fi
Service Request updates and changes are communicated in real-time and via notifications
View job requirements, location and directions
Search for and add products, parts, and other related information
Capture customer signatures
View and complete jobs
Run in disconnected mode; data cached and synced with the server when connectivity is re-established.

Benefits
Enables real time optimization for better utilization in a dynamic service environment
Improved visibility helps improve customer satisfaction and loyalty
Immediate access to customer call information, parts, and time and expense data
Reduced administrative costs associated with time-consuming paperwork
Reduced phone calls to dispatchers, call centers or supervisors
Reduced operational costs associated with excessive travel time, repeat visits and idle time

PTC Servigistics Field Service Mobile 11 is compatible with Servigistics 11.1 and later versions. Contact your Servigistics administrator to find out if your server is configured with the optional module to enable it to work with Servigistics Field Service Mobile.

Store rating

1

out of

23 reviews

Size

17.2 MB

Last update

June 21, 2020

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