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ServiceMax Go

ServiceMax Go is the latest mobile app for Service Execution Management, including Field Service Management an...

Free

Store review

ServiceMax Go is the latest mobile app for Service Execution Management, including Field Service Management and Asset Service Management. ServiceMax Go empowers technicians, field engineers and maintenance personnel with everything they need to plan their work, execute it efficiently, and effectively communicate with customers and colleagues. ServiceMax Go delivers an enhanced design that’s purpose-built for field workers with simple navigation, intuitive screens, and powerful offline capabilities—enabling complete visibility for maximum productivity.

Features of ServiceMax Go

Instant access to all pertinent data: entitlement verifications, customer & product service history, location, contacts, estimates, warranties, parts, and more
Multiple calendar views to preview the day’s tasks, driving directions and travel times, appointment details, and instantly respond to new work orders
• Step-by-step service execution instructions that can be easily configured by administrators without coding
Templatized checklists with section navigation, progress status, and inline navigation for inspections, safety checks, diagnostics, and more
Instant access to documents, videos, and technician and expert collaboration
Search to quickly locate parts and products in own or nearby technicians’ trunk stock, customer consignment, stocking hubs, spare parts, and more
• Real-time, automated pricing validates entitlements for accurate time and materials estimations
Easily capture and share photos and videos taken at the customer site, email service reports or contracts
Smart Business Docs to create service reports, invoices, etc. for customers to sign while on-site to expedite processing
Instant access to IoT data and analytics for equipment diagnostics and faster resolution
Secure, rich exchange of data with third-party applications through app-to-app integration
Intuitive field-ready design features large targets, fewer clicks, dedicated screens, time-saving formula fields, and data validation
Advanced data validation during data entry ensures data integrity even if connectivity is not available
Fast, reliable offline functionality with powerful and flexible sync engine that enables technicians to access and update customer and product information

Last update

Oct. 25, 2019

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