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Remote Support for Knox Manage

Knox Manage Remote Support enables IT Admin's remote troubleshoot when users encounter a problem. It is a...

Free

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Knox Manage Remote Support enables IT Admin's remote troubleshoot when users encounter a problem.

It is a remote troubleshoot solution for the IT Admin and users of Knox Manage.

Knox Manage Remote Support provides:
- Doesn't require in-person analysis
- Support all of Samsung devices
- IT Admin may record device screen as a video clip or screenshot for the reproduction purpose during the remote support
- Enables IT Admin to send the files to the user and vice versa.


Knox Manage Remote Support is provided as a part of Knox Manage on a valid license.

Last update

Nov. 16, 2019

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