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Lenovo

For Android 5.0 and above. Find support for your Lenovo PC, tablet, smartphone, data center, and other Le...

Free

Store review

For Android 5.0 and above.

Find support for your Lenovo PC, tablet, smartphone, data center, and other Lenovo and Motorola devices. Quickly find solutions, view your warranty status and device information, optimize your phone, find your nearest service provider, check your repair status, and more.


Your ‘One-Stop’ Lenovo app

Lenovo Help can be installed on any Android-based device. You can even use our diagnostics and optimized features to troubleshoot issues with most of your Android devices, regardless of brand.


What’s New
Have access to Lenovo product shop and services, all in one place
Reorganize original Lenovo Support features
Add a new 'Shop' section allowing users to explore, search, and purchase Lenovo products
Integrate a unified Lenovo account in the new 'Me' section
Update new UI


Service
Need repair? Use our Service Provider Lookup feature to find your nearest service provider’s contact information, as well as location information via Google Maps. Then use the app to open a service ticket (select countries and products).
Check the status of your repair (select countries, PC products only).
Check your device’s warranty status and update your warranty end date by scanning proof of purchase documentation and submitting to our agents (select countries and products).
Chat with one of our knowledgeable agents from within the app (Lenovo smartphones in India only).

Find solution articles and videos to help you use your device more effectively and troubleshoot problems. Provide feedback directly to Lenovo about the article’s effectiveness.
Having an issue with your Android smartphone or tablet? Run simple or game self-diagnostics on each component to help you identify the problem. Test your display, battery health and temperature, touch screen, sound, cameras, Wi-Fi, GPS, Bluetooth, and more. Works on any Android device! Game tests are available on speaker and microphone tests only
View important information about your Android smartphone or tablet, such as CPU, RAM, and storage usage, model and IMEI information, and software statistics.
Access Lenovo’s Support website and Community Forums within the app.


Shop
Now you can explore, search, and purchase Lenovo products in your app!
Check our picks of Lenovo products and special campaigns
Explore all Lenovo products by categories, brands and series
Filter and sort by product specs to easily find exactly the product you need
Browse a list of bestsellers and sales
The shopping feature is only available in limited countries and regions. We're now working hard to expand it to more regions


My Account
Log in with Lenovo ID to access your unified Lenovo account
Your history orders and shopping cart
Your saved products from Lenovo’s Support website.
Manage your Lenovo profile, wallet, and address book


We welcome your feedback about our app!

Please use the "About" option in the main menu of the app or leave us a comment here to let us know what you think.

NOTE: We cannot respond to product support requests or product complaints through Google Play comments or our in-app surveys.


Permissions requested by Lenovo Help
Phone: Identify your Lenovo device’s Serial Number and IMEI. The app will never make phone calls.
Your location: Set your location to get relevant service options, run diagnostics on your GPS sensor, and find your nearest service provider.
Camera: Run diagnostics on your camera(s).
Microphone: Run diagnostics on your microphone.
Storage: Cache solution article images locally on your device for faster retrieval.

Store rating

4

out of

53173 reviews

Size

20.0 MB

Last update

Oct. 20, 2021

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